Top 10 Considerations When Hiring a Commercial Cleaning Company
Are you thinking about hiring a professional contract cleaning company in Kent? Choosing the right cleaning provider is crucial for maintaining a clean and efficient workspace. Here’s our essential guide to the top 10 factors you should consider before making your decision:
1. What Training Do Your Cleaning Staff Receive?
The quality of a cleaning service relies heavily on the expertise of its staff. Ensure the company you choose provides comprehensive in-house training for their cleaners, covering essential cleaning techniques and health and safety procedures. Well-trained staff are key to consistently excellent results.
2. How Do You Maintain Quality Throughout the Contract?
Initial inspections and high standards are common when a contract begins, but consistency is vital. Ask potential providers how they ensure long-term quality and maintain cleaner morale across the duration of your agreement.
3. Do You Use Agency Staff for Absences?
Reliability matters. Look for companies that avoid using agency staff to cover absences. Dedicated staff who are fully integrated into the company’s ethos are more likely to deliver consistent results.
4. Can I See Your Standard Terms of Business?
Reputable companies will have clear and transparent standard terms of business to protect both parties. If a provider cannot supply these or seems unfamiliar with the concept, consider it a red flag.
5. Is the Company Small, Medium, or Large?
Size matters when it comes to cleaning companies.
- Small companies: Personal service but may lack resources for large contracts.
- Medium companies: Cover Kent with a balance of personal service and capacity.
- Large companies: Handle large-scale contracts but may lack a personal touch.
For most businesses, a medium-sized company offers the ideal mix of resources and service quality.
6. Is the Business Fully Committed?
Choose a cleaning provider that demonstrates professionalism and commitment to their industry. Companies with established offices often show greater stability and dedication compared to those operating part-time from a home office.
7. Do They Demonstrate Professionalism?
Assess the professionalism of the cleaning company during their site visit. Do they arrive on time, dressed appropriately, and prepared? A professional approach here often reflects the quality of service you can expect.
8. Do They Understand TUPE Regulations?
If you’re outsourcing an in-house cleaning team, TUPE (Transfer of Undertakings (Protection of Employment)) regulations may apply. Ensure the cleaning company has experience handling TUPE and can provide clear guidance.
9. "People Buy People"
The person managing your contract matters. Ask to meet the individual you’ll deal with regularly to ensure they’re approachable, professional, and someone you can trust.
10. Can They Provide References?
Client references can offer insight into a company’s reliability and quality. While it’s helpful to request references, conducting independent research and seeking recommendations is always a wise move.
Choosing the Right Cleaning Company in Kent
Selecting the best commercial cleaning provider doesn’t have to be daunting. By asking the right questions and considering these key factors, you can find a cleaning partner that meets your needs and exceeds your expectations.
Contact Kent Cleaning Solutions Today to learn more about our services or to request a tailored quote.
